Krystal Integrated Services Ltd. – Company Report
1. Company Overview
Krystal Integrated Services Ltd. (KISL), established in 2000 and headquartered in Mumbai, is a premier provider of integrated facility management services (IFMS) in India. The company serves over 400 clients across key sectors such as healthcare, education, public infrastructure, aviation, manufacturing, and government institutions. With 43,000+ employees and operations spanning 3,000+ locations, Krystal has emerged as one of the largest and most diversified IFMS players in the country.
Listed on NSE and BSE, Krystal is known for technology-driven, compliance-focused, and sustainability-aligned operations. Its strategic investments in automation, service innovation, and workforce development have helped it achieve consistent growth and win large government and public sector contracts.
- Incorporated: 2000
- Headquarters: Mumbai, Maharashtra, India
- Stock Listing: NSE & BSE
- Presence: Pan-India across 3,000+ sites
- Employees: 43,000+
- Clientele: 400+ blue-chip and public sector clients
- Market Cap (July 2025): ~₹899 crore
- Credit Rating: CRISIL A-/Stable (Long-Term), A2+ (Short-Term)
Krystal is recognized for operational scale, financial discipline, and ability to execute multi-location complex contracts, particularly in critical public utilities and infrastructure projects.
2. Products and Services
Krystal provides a full suite of end-to-end facility management and support services across industries.
Integrated Facility Management (IFMS)
- Soft Services: Housekeeping, sanitation, façade cleaning, landscaping
- Hard Services: Mechanical, Electrical & Plumbing (MEP), technical support
- Waste Management: Solid, liquid, and biomedical waste solutions
- Urban Infrastructure: City maintenance, civic works, smart sanitation systems
- Pest Control & Hygiene Management
Workforce & Payroll Management
- Skilled and semi-skilled manpower
- Payroll processing and HR solutions
- Staffing for production units, warehouses, and transportation hubs
Security & Surveillance
- Manned guarding with trained personnel
- Private security services with compliance certifications
- Electronic surveillance, event security, and access control
Catering & Ancillary Services
- Institutional and corporate catering
- Support for hospitals, schools, and industrial canteens
Technology and Innovation
- Deployment of AI, IoT, and automation
- Real-time dashboards for monitoring and cost optimization
- Emphasis on sustainability and resource efficiency through green practices
Krystal’s ability to customize its service offerings to client needs and compliance mandates has made it a preferred vendor for several state and central government institutions.
3. Recent News and Contract Wins (FY2025)
Krystal significantly expanded its national footprint and contract book during FY2025:
Major Contract Awards:
- October 06, 2025: Krystal Integrated Services has won two significant mandates from the Directorate of Education, Delhi, with a combined value of approximately Rs 157 crore
- September 16, 2025: Krystal Integrated Services Limited has won a ₹168 crore contract from the Director of Medical Education in Vijayawada, Andhra Pradesh.
- September 03, 2025: Krystal Integrated Services has secured a five-year contract worth ₹370 crore from the Commissionerate of Social Welfare, Pune, to provide mechanised housekeeping and outsourced manpower services across welfare institutions in Maharashtra.
- March 10, 2025: Krystal Integrated Services has secured ₹84.42 crore sanitation contract at PGIMER, Chandigarh (1,178 personnel, 2 years)
- April 17, 2025: Krystal Integrated Services has secured ₹349 crore contract from Tamil Nadu Medical Services Corp for 29 hospitals (3 years)
- July 11, 2025: Krystal Integrated Services has secured ₹31.55 crore contract for attendant staff on Mumbai Metro Lines 2A/2B/7/9 (MMMOCL) as well as a ₹32 crore contract from Maharashtra Tourism Development Corporation (MTDC).
- March 21, 2025: It has secured ₹10.38 crore monorail staffing deal with Maha Mumbai Metro Op. Corp
- March 4, 2025: Krystal Integrated Services has secured ₹52 crore worth of airport contracts:
- ₹21 crore – Chennai T4 terminal
- ₹7.5 crore – TRV, Kerala (security)
- ₹23.6 crore – Chandigarh (sanitation)
- May 20, 2025: It has secured ₹20.26 crore deal for facility management at Patna Airport (3 years, AAI)
- Nov 27, 2024: Krystal Integrated Services has secured ₹106 crore contract from BMC for attendant services (education & security, 3 years)
- Sept 6, 2024: It has secured ₹71.4 crore waste management project in Mumbra region, Thane (till July 2026)
- March 25, 2025: It has secured ₹4.48 crore security contract with SVC Cooperative Bank (nationwide)
These awards highlight Krystal’s dominance in urban infrastructure, transportation, and public healthcare sectors, reflecting both client confidence and contract execution capabilities.
4. Financial Performance (FY2025, Consolidated)
| Metric | FY2025 |
|---|---|
| Total Revenue | ₹1,212.8 crore |
| Net Profit | ₹63 crore |
| Net Profit Margin | 5.2% |
| Earnings Per Share (EPS) | ₹31.3 |
| Dividend Payout % | 5% |